Benefits and features of the Professional Services offered.

Residential Aged Care Features

I.T & Logistics

I.T. compatibility electronic medication management

Currently providing electronic medication management service.

Daily Deliveries

Daily except Sundays - On call service available.

After hours Service

On-call Pharmacist available 24 hours a day, 7 days a week including public holidays.

Police Check

Any staff attending the facilities will have completed police checks.

Resident accounts

Pharmacy will administer all patient accounts directly. Pharmacy has an efficient accounting and billing system and will render bills promptly. We have a dedicated aged care accounts manager.

Hardware Requirments

Provision of Trolleys

Trolleys will be provided and maintained at no cost.

Provision of sachet storage requirements

Any cupboards, canisters and holders will be provided and installed free of charge.

Professional Services

Registered AHPRA Pharmacists

All pharmacists are registered by the Pharmacy Board of Australian via AHPRA.

Daily Deliveries

Daily except Sundays - On call service available.

Provision of imprest

No initiating imprest costs. Provided on consignment basis.

Palliative care medication

Stocked as standard lines in sufficient quantities.

Facility Education

Education sessions tailored as required.

Medication Administration Competency

Administration competency sessions delivered upon request by registered pharmacist.

Drug Information

We have pharmacists available to meet any and all drug related queries.

Pharmacist will attend all MAC meetings

Medication Advisory Committee meetings can be timetabled 12 months in advance.

Pharmacist will connect with CNC monthly

Monthly meetings with CNC to ensure quality of service

Further Considerations

Minimum 6 monthly chart audit

By pharmacist - 100% of residents

Dedicated pharmacy liaison

Pharmacist liaison accessible at all times. Over twenty years experience in the pharmacy industry including hospital, retail management & ownership and aged care.

Professional Industry Experience

Currently Servicing Multiple Groups Including Opal (formerly Domain), Aquarius, Allity, Retreat Care, McKenzie and others

NDSS National Diabetes Australia Agent

NDSS agencies allow almost all diabetic requirements to be provided to the residents via NDSS

Medication Disposal and Destruction

We can meet the destruction or removal requirements according to state legislative requirements.

Pharmacy Accreditation

Successfully accredited pharmacy under the Pharmacy Guild QCPP quality assurance program. Perfect re-accreditation score achieved this year.

Facility Accreditation

We understand the accreditation requirements and will make a registered pharmacist available for assistance and consultation

 

Accessibility

Proven accessibility to pharmacists and management by facility staff, team leaders and project managers. This allows a congruent working relationship to allow corporate, logistic, and clinical enhancements to occur freely and quickly.

 

IT Progression

Chempro have a dedicated I.T. Department for ongoing maintenance, upgrades and programming required for adaptation to all electronic pharmacy enhancements, both internal and external.

Allied Health Affiliation

We have a close affiliation and working relationships with allied health professionals such as doctors and dentists.

 

Appliances

We can offer a range of assisted living aids at a very competitive price. This can include walkers, wheelchairs, manual handling equipment etc.

Service Satisfaction References

We can supply references on request.

Pricing

Competitive pricing on all items

We have over 50 stores on the Gold Coast and are able to present a very competitive offer. The best possible market price available will be offered for facility and patient. We adopt a price match policy thereby guaranteeing that the consumer receives the best price available.

Free sachet packing

NO cost for packing to patient or facility.

OTC provision and dispensing

OTC items will NOT attract a dispensing fee.

Set up fee

We charge NO set up fee

Service fee

There is no SERVICE fee charged to facility or patient.

 

I would confidently recommend their business to any facility that may be considering a pharmaceutical service provider.

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